Peony Roots and other Live Plants
You can be sure that the peony you receive is true to name but because we cannot control the many environmental variables that they encounter once they have been shipped and or planted we cannot guarantee the plants will grow well for you. We will however try our best to help you if you are not satisfied with them upon arrival. Check them immediately and send them back within 7 days and we will issue a credit or refund your money including postage. If you loose the peony the first year after planting contact us and we will help you figure out the problem and a replacement plant may be issued.
Non Plant Items
If you wish to return non plant items for whatever reason you can do so. The return postage will be paid by the buyer and you will be refuned the initial cost of the item and it's taxes but not the shipping costs and any taxes applied to the shipping costs.